407 ETR manages Toronto's 407 Highway, a 108 km barrier-free toll highway that uses video cameras and vehicle-mounted transponders to record an average of 380,000 workday trips which are then processed and billed to customers. The company's highway infrastructure is widely regarded as one of the most advanced of its kind, anywhere in the world.
Until now most customer bills have been paper-based but through a solution designed and deployed by EbpSource together with 407 ETR, there is now a web-based alternative for viewing and paying bills online. The move to a next generation e-billing and payment experience was part of a multi-faceted customer self-service programme.
